FREQUENTLY ASKED QUESTIONS
Your parcel will reach in 2-7 business days after your order has been confirmed. Shipping times may be delayed during high volume periods such as online sales or holidays. Customers will be notified if shipments are to be delayed longer than 7 business days.
We offer cash on delivery services as well as the option of online payment, which includes easy paisa through your debit or credit card.
You can place your order on our website. Once your cart is ready, you can proceed to checkout where you can choose the option of paying online or cash on delivery. if you wish to speak to a customer service representative, please message us directly on Instagram or email us at info@noho.com.pk.
We do not offer refunds or exchanges, however if the product reaches to you damaged, please contact us directly on instagram or email us at info@noho.com.pk.
All our products come with care instructions that are provided to maximize the lifespan of your jewelry. Products should be stored in their original packaging or a soft cloth pouch and be kept away from any sort of moisture in order to avoid discoloration.
You can send a gift directly to your loved ones by paying online and entering in their postal address and other details during checkout. Furthermore you can opt for our “complimentary gift card” option where you can type in a message which will then be handwritten for them and included in the package.
PRIVACY POLICY
This privacy statement discloses the privacy practices for www.noho.com.pk. Noho wholeheartedly respects your privacy. The sole owner of all personal information collected at this site is Noho, and Noho will NEVER rent or sell your personal information to any third party. The information collected and stored by Noho includes your name, address, telephone number, and email address. While your credit card information is collected at the time of purchase, credit card information is sent directly to the Easypaisa Service secure server, and that is where it is safely held. Because Noho collects personal information through a secure server, you can be assured that none of your information will be viewed by anyone outside of Noho and Easypaisa. Furthermore, all shipping labels are pre-printed at Noho home office, so none of your personal information is held or stored by any of the shipping companies that are used to deliver Noho orders. The information you provide to Noho will only be used to process your order and to add your name (mailing address and email address) to our mailing list so that you will receive future mails by post or by email. Unless there is a problem with your order you will not be contacted by Noho. Should there be any changes to Noho’s Privacy Guarantee, all affected users will immediately be notified by email and all relevant changes will be posted to this portion of the site. Noho does not knowingly collect any personal information from children under the age of 13. Noho makes good faith efforts to store information in a secure operating environment not available to the public. Noho disclaims liability for unintentional security breaches. If any provision of the Terms of Use is held unenforceable or invalid, such provision will be removed without affecting any other provision and the remaining provisions will continue to be valid and enforceable and construed in accordance with applicable law as nearly as possible to reflect the original intentions of Noho to enforce any provision of the Terms of Use shall not be construed as a waiver of any provision or right.